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Privacy Policy for Sherab

Effective Date: 2024-04-04

Welcome to Sherab, an e-learning platform and mobile app designed to empower the next generation of Buddhists and Tibetans through education. Sherab is built on the open-edx platform, offering a wide range of educational resources and interactive learning experiences. This Privacy Policy outlines how we collect, use, protect, and share information about our users and their use of Sherab's services.

1. Information We Collect

  • Personal Information: We collect personal information you provide to us when you register for an account, enroll in a course, or otherwise interact with our services. This may include your name, email address, phone number, payment information, and any other information you choose to provide.
  • Educational Information: We collect information related to your educational progress, including course enrollment, course progress, quiz scores, and certifications.
  • Technical and Usage Information: We automatically collect information about your device and how you interact with our services, including IP address, browser type, operating system, device identifiers, and usage data such as pages visited and links clicked.

2. How We Use Your Information

  • To Provide and Improve Our Services: We use your information to provide the services you request, personalize your experience, and improve the overall quality of Sherab's offerings.
  • Communication: We may use your information to communicate with you about your account, course progress, updates to our services, and promotional offers that may be of interest.
  • Analytics and Research: We use collected data for research and analytics purposes to better understand how our services are used and how we can improve them.

3. Sharing Your Information

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights or the safety of our users, or prevent fraud.

4. Your Choices and Rights

  • Account Information: You can review and update your account information through your account settings.
  • Communication Preferences: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate information.

5. Data Security

We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service can guarantee complete security.

6. Children’s Privacy

Sherab is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at

By using Sherab, you acknowledge that you have read and understood this Privacy Policy.